JOINROOMS BUSINESS CHAT
You handle your business.
We’ll handle the chat.
Start with simple website chat today. Add authenticated users, apps, Direct messaging, or Community later—without starting over.
Inbox
Close the gap between a question and an answer.
A customer has a question. The harder it is to reach you, the easier it is for that conversation to end.
JoinRooms Business puts chat right on your website.
Customers click, type, and connect directly with your business — without hunting for a phone number or downloading an app.
Answer questions about orders, appointments, services, availability, and more — all from one clean interface.
You handle your business. We’ll handle the chat.
BUILT FOR WHAT YOU NEED TODAY
Ready for what you need tomorrow.
Every business runs on the same reliable JoinRooms foundation. Start simple, add capabilities later, and keep the same business, team, and conversations.
USE JOINROOMS YOUR WAY
One chat platform. Three ways to use it.
Use one, two, or all three. These are included ways to reach your chat—not separate paid plans.
Hosted Chat
Share a JoinRooms-hosted chat link. No website installation required.
Website Widget
Let visitors open chat without leaving the page they are already using.
App Connect
Move your logged-in website or app users securely into chat.
CHOOSE YOUR CONVERSATIONS
Which fits your business?
Start with the conversation model you need. The technology underneath stays the same.
CUSTOMER ↔ BUSINESS
Business Chat
Customers talk directly with your business or staff.
Starting at $79/monthView pricingAUTHORIZED USER ↔ USER
Marketplace / Direct
Buyer ↔ seller, member ↔ member, and other secure one-to-one messaging.
Starting at $149/monthView pricingCOMMUNITY + DIRECT
Community Spaces
Organized Community areas plus Direct messaging between members.
Starting at $199/monthView pricingEVERY PLAN INCLUDES
The complete Business Chat foundation.
Generous usage is included. No surprise per-message charges.
- Hosted Chat
- Website Widget
- App Connect
- Business Dashboard
- Team and roles
- Analytics
- Photos, GIFs, and reactions
- Realtime messaging
- Mobile-friendly chat
- Branding and templates
Choose Support Clean, Community Clean, or Minimal Modern. Every style uses the same shared chat engine.
HOW IT WORKS
From idea to conversation.
- 1
Choose how people reach chat
Hosted page, website widget, app connection—or all three.
- 2
Choose how conversations work
Business support, Direct messaging, or Community Spaces.
- 3
JoinRooms handles the platform
Realtime chat, media, history, and the Business workspace.
- 4
Grow when you’re ready
Add capabilities later without rebuilding your chat.
THE BUSINESS SIDE
Everything in one clear workspace.
Your team can answer customers, understand usage, manage access, and control the experience.
SIMPLE, PREDICTABLE PRICING
Choose your conversations and retention.
Choose 30, 60, or 90-day retention. Annual billing is 10× the monthly price—approximately two months free.
CUSTOMER ↔ BUSINESS
Business Chat
For customer support, sales questions, and service conversations with your team.
- Owner + 10 employees
- 2,500 active chat users/month
- 5,000 conversations/month
- 50,000 messages/month
- 5 GB retained media
AUTHORIZED USER ↔ USER
Marketplace / Direct
Adds secure buyer/seller, member-to-member, and other authorized one-to-one messaging.
- Owner + 20 employees
- 10,000 active chat users/month
- 25,000 conversations/month
- 250,000 messages/month
- 20 GB retained media
BUSINESS CHAT + DIRECT + COMMUNITY
Community Spaces
Adds organized Community areas, membership, presence, DMs, and moderation.
- Owner + 30 employees
- 15,000 active chat users/month
- 500,000 messages/month
- 40 GB retained media
- Community areas + Direct
Secure handoffAuthenticated users move safely into chat.
Controlled accessTenant isolation and role-based permissions.
Private mediaEncrypted transport and authorized storage access.
Flexible retentionChoose 30, 60, or 90 days.
SEE BUSINESS CHAT IN ACTION
Try the marketplace demo.
Watch a buyer and seller move from a listing into the real shared Business Chat client.
READY TO MAKE CHAT EASIER?
Start with what you need today.
JoinRooms is ready when your business grows.